Introducing Specialised Connect

Every instruction. Every update. One connected platform.

Specialised Connect is our purpose-built job management platform, connecting instructions, scheduling, live progress, field evidence and completed reports in one secure system.

Live job tracking Time-stamped evidence Downloadable reports
Instruct onlineRaise jobs in minutes
Follow progressClear job status
View evidencePhotos, notes and times
Download reportsOne complete record
England & WalesOne accountable provider

Technology behind every attendance

More than a client portal—one connected operational platform

Specialised Connect manages the full journey from instruction and engineer allocation through to live updates, time-stamped evidence, reporting and management information. Clients access the parts they need through a secure online portal.

Job overview

Demo client account

+ Instruct a job
Active jobs12
Awaiting report3
Completed this month48

SL-10482

Commercial lock change

Engineer on site
LeedsScheduled 09:30Priority attendance
Instructed
Assigned
On site
Report ready
Latest update

Engineer attendance recorded at 10:14. Evidence capture in progress.

Job report

Building automatically

What Specialised Connect gives you

Purpose-built technology supporting every instruction

Designed for commercial property, enforcement, warrant and insolvency teams that need reliable information—not another inbox full of disconnected updates.

01

Instruct work online

Raise a job with the site, service, priority and supporting details your team needs to provide.

02

Track job status

See whether an instruction is scheduled, assigned, in progress or complete from one clear view.

03

Know who is attending

Keep the job, assigned engineer and attendance information connected to the same record.

04

Review field evidence

Access time-stamped photographs, descriptions, notes and key activity captured during attendance.

05

Retrieve reports quickly

Download or receive the completed job report without searching through historic email chains.

06

Use meaningful MI

Review job activity and outcomes by date, customer, contractor or outcome where reporting access applies.

A complete evidence trail

See what happened, when it happened and who recorded it

The app keeps the operational record attached to the job, making it easier to verify completion, answer queries and report back internally.

  • Job-start, work-in-progress and completion stages
  • Photographs organised by type and shown in timeline order
  • Descriptions, capture times and engineer attribution
  • Notes, questionnaires, materials and service items
  • Downloadable and email-ready job reports

How it works

One record from instruction to report

Send the instruction

Enter the job and site details through the portal or your agreed instruction route.

We allocate attendance

The job is scheduled and assigned through our managed contractor network.

Evidence is captured

Status, notes, time information and photographs are added against the live job.

Your report is ready

Review the completed record and retrieve the report when your team needs it.

Built for professional instruction

Useful across high-accountability commercial work

EnforcementNDE warrantsInsolvencyCommercial propertyFacilities managementVacant property
Quality, safety and information security are built into how we operate.

Specialised Locksmiths is certified to ISO 9001, ISO 45001 and ISO 27001, supporting a controlled and accountable service across England and Wales.

See our technology in action

Want clearer control of your locksmith instructions?

Speak to our team about how Specialised Connect supports your instructions and the secure access available to your organisation.