SL-10482
Commercial lock change
Engineer attendance recorded at 10:14. Evidence capture in progress.
Building automatically
Introducing Specialised Connect
Specialised Connect is our purpose-built job management platform, connecting instructions, scheduling, live progress, field evidence and completed reports in one secure system.
Technology behind every attendance
Specialised Connect manages the full journey from instruction and engineer allocation through to live updates, time-stamped evidence, reporting and management information. Clients access the parts they need through a secure online portal.
Demo client account
SL-10482
Engineer attendance recorded at 10:14. Evidence capture in progress.
Building automatically
What Specialised Connect gives you
Designed for commercial property, enforcement, warrant and insolvency teams that need reliable information—not another inbox full of disconnected updates.
Raise a job with the site, service, priority and supporting details your team needs to provide.
See whether an instruction is scheduled, assigned, in progress or complete from one clear view.
Keep the job, assigned engineer and attendance information connected to the same record.
Access time-stamped photographs, descriptions, notes and key activity captured during attendance.
Download or receive the completed job report without searching through historic email chains.
Review job activity and outcomes by date, customer, contractor or outcome where reporting access applies.
A complete evidence trail
The app keeps the operational record attached to the job, making it easier to verify completion, answer queries and report back internally.
How it works
Enter the job and site details through the portal or your agreed instruction route.
The job is scheduled and assigned through our managed contractor network.
Status, notes, time information and photographs are added against the live job.
Review the completed record and retrieve the report when your team needs it.
Built for professional instruction
Specialised Locksmiths is certified to ISO 9001, ISO 45001 and ISO 27001, supporting a controlled and accountable service across England and Wales.
See our technology in action
Speak to our team about how Specialised Connect supports your instructions and the secure access available to your organisation.